Privacy Policy

1. Who is responsibleCurvezia operates this website and is responsible for deciding how and why personal data is processed when you shop or interact with us online, unless we tell you another company is the controller for a specific service.

2. What we collectDepending on how you use our site, we may collect: your name, contact details (email, phone, address), order and payment information (we may use third-party payment providers who process card data on our behalf), device and usage data (such as IP address, browser type, pages viewed), and communications you send to customer care.

3. How we use your informationWe use personal data to process and deliver your orders, take payments, communicate about your purchase, respond to enquiries, improve our website and products, comply with legal obligations, and (where permitted by law) send marketing you can opt out of at any time.

4. Legal basesWhere applicable law requires a "legal basis", we rely on: performing our contract with you (fulfilling orders), legitimate interests (improving our services and security, marketing where appropriate), consent (where we ask for it, such as certain cookies or marketing), and legal obligation (tax, accounting, or regulatory requirements).

5. Sharing and service providersWe may share data with delivery partners, payment processors, IT hosting, analytics, and other suppliers who help us run the site and our business. They may only use your data as we instruct them and must protect it appropriately. We may also disclose information if required by law or to protect our rights and customers.

6. RetentionWe keep personal data only as long as needed for the purposes above, including handling returns, warranties, and legal claims, and as required by tax and accounting rules. After that, we delete or anonymise it where possible.

7. SecurityWe use appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account details.

8. Your rightsDepending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, and to data portability. You may also have the right to complain to a supervisory authority. To exercise your rights, contact us using the details at the top of this page.

9. Cookies and similar technologiesWe may use cookies and similar tools to make the site work, remember preferences, measure traffic, and support marketing. You can control cookies through your browser settings; some features may not work if you disable essential cookies.

10. ChildrenOur site is not directed at children under the age where parental consent is required for processing their data. If you believe we have collected such data by mistake, please contact us and we will delete it where appropriate.

11. Changes to this policyWe may update this Privacy Policy from time to time. We will post the updated version on this page and, where appropriate, notify you through the site or by email.